Stop losing customers to features they never found.
We turn your product into three things: a video that gets new customers to their first "aha," one that gets your team running the backend without hand-holding, and short explainers that get existing customers using the features you built but nobody's touched. Professionally narrated, plain language, done entirely by us.
A service by Orbrot · No screen-recorder to learn, no script to write, no editing on your end.
Three videos, one problem solved
Every engagement is built around getting people — new customers, your own team, or existing customers — to actually use what you've built.
Customer journey video
How a brand-new customer goes from sign-up to their first real win — browse, buy, book, whatever your "aha" moment is. Built for people who've never seen your product before.
Admin & team walkthrough
How your own team — or your client's team — actually runs the product day to day: orders, settings, users, whatever they touch. No more repeating the same onboarding call.
Feature-adoption explainers
Short, focused videos for the features you built that customers aren't using. Turns "it's in the docs somewhere" into something they'll actually watch.
From access to finished video
Discovery call
Tell us who the video is for and what it needs to show. We land on the right package for you.
We build it
We learn your product on a demo environment — never your live data — and write plain-language narration for it.
We record & verify
Professionally narrated capture with a visible cursor, spotlighted UI, and captions — checked frame by frame before it ships.
Delivered
Finished video files, ready to drop into onboarding, training, or your sales flow.
If this sounds familiar, this is for you
SaaS & software companies
You've built more into the product than customers actually use. Support keeps answering the same "how do I..." questions, and onboarding still leans on a live call.
Agencies
You build and hand off software to your own clients — and every handoff needs the same explaining, over and over, for each new client's team.
See it before you buy it
Sample videos are on their way — check back shortly, or ask us to send one directly.
E-commerce platform
Customer journey — browse, buy, confirmation.
Logistics & fleet operations
Admin walkthrough — consignments, trips, compliance.
HR & recruitment platform
Student journey — application to onboarding.
Simple, honest pricing
A one-time setup to learn your product, then a low price per video after that — not a flat rate that overcharges simple work or undercharges the hard first video.
- 1 customer-journey video
- Plain-language narration & captions
- 1 round of revisions
- Delivered as mp4 + srt
- Customer + admin/team videos
- 1 feature-adoption explainer
- 2 rounds of revisions
- Delivered as mp4 + srt
- Everything in Growth
- Ongoing feature-adoption videos as you ship
- Priority turnaround
- 3-month minimum
Final pricing depends on your product and package — the numbers above are starting points, confirmed on the discovery call.
Let's make your product easier to use
Tell us a bit about your product and what you'd like explained. We'll get back to you to set up a discovery call.
- No commitment — just a conversation about what you need.
- We work from a staging/demo environment — never your live production data.
- Every video is verified frame by frame before it's delivered.